Defect report form

We recommend submitting defect reports primarily via the resident pages.

Submitting a defect report on the resident pages is slightly quicker than using the open form. We therefore recommend submitting your defect report via the resident pages. If you have not yet logged in to the resident pages, you can find the login instructions here:

See instructions for logging in to the resident pages.

Submitting a defect report using the open form:

• Select the address of the defect from the defect location menu. Choose your apartment or building, depending on what the defect report concerns.
• Select the type of defect that best describes the issue.
• In the “Description” field, describe the problem or defect in more detail.
• Please also indicate in the “Description” field whether your apartment can be accessed with a master key and whether you have any pets.

In the case of urgent and acute damage, call the maintenance company’s on-call number directly. Find the contact details by searching with your address.