What is a rental apartment?

A rental apartment is an apartment of the apartment owner where you can live by signing a rental agreement with the lessor. You need to pay a monthly rent defined in the agreement for the apartment. In addition to the rent, additional costs typically include the water fee, the electricity consumed and a possible parking space fee. Our rental rates include a high-speed internet connection.

What is the difference between privately financed and non-profit rental apartments?

You can apply for a privately financed rental apartment without any criteria or restrictions. If you apply for a privately financed apartment, you do not need to submit any documents about your wealth or income.

Non-profit rental apartments are state-subsidised Arava apartments or interest-subsidised apartments, which usually have lower rental rates than privately financed apartments. We apply the resident selection criteria set by the Government with regard to these rental apartments.

Who are eligible for rental apartments?

Anyone can apply for our rental apartments. However, our Arava apartments and interest-subsidised apartments have certain resident selection criteria specified in a Government decree. In the resident selection process, the household’s need for housing, wealth and income are checked when you apply for an apartment. See the detailed resident selection criteria. The criteria specified above are not applied in the case of other rental apartments.

If the applicant has payment default entries, the decision about offering an apartment is always made on a case-by-case basis. If there are several entries or if they are related to unpaid rent, we may not be able to offer you an apartment.

How do I apply for a rental apartment?

You can apply for a rental apartment on our website by filling in a digital rental application form. It is possible to submit an application for vacant, soon-to-be-vacant and currently occupied apartments. If the apartment is occupied, your application will be placed in a queue and we will offer you the apartment as soon as possible.

If you are applying for a state-subsidised Arava or an interest-subsidised apartment, be prepared to submit the necessary documents. You do not need to submit the documents when submitting the application, but only when we send you an apartment offer.

Please note that we will review your credit history when processing your application, for which we will require your personal identity code. The information provided in the application will be processed confidentially. A new application will replace a previous application, and it will remain valid for three months.

How quickly can I get a rental apartment?

You can get an apartment very quickly if your credit score is in order and you submit the necessary documents without delay. However, the time it takes to get an apartment varies on a case-by-case basis. We will always help you find an apartment as soon as possible.

When can I get the keys to the rental apartment?

The keys to the apartment are handed over to you on the start date of the agreement or your right of possession once the security deposit has been paid and the payment is visible on our account. Be prepared to provide proof of identity when picking up the keys.

What is the security deposit?

You need to pay a security deposit to our bank account by the due date when renting an apartment. We cannot hand over the keys to you before you pay the security deposit. In most cases, the sum of the security deposit is the same as two months’ rent.

At the end of the agreement, repair costs due to abnormal wear and tear of the apartment, collection charges, unpaid rent and rekeying costs due to lost keys may be deducted from the security deposit.

When you have taken care of your payment obligation appropriately and handed over the keys to the apartment, which must be in good condition, we will return the security deposit in full. The payment is returned after approximately two weeks from the end of the agreement and your right of possession. No interest is paid on the security deposit.

When can I see the rental apartment myself?

In most cases, you can see the apartment in advance before signing the rental agreement. We will agree on the time and date with you. Vacant apartments have public presentations where you can visit without signing up in advance. Unfortunately, we cannot usually arrange presentations for apartments that are currently under construction.

How long do I have to remain committed to the rental apartment?

The rental agreement will be valid until further notice. You can terminate the agreement at any time without any additional costs with a notice period of one month.

In some rare cases, the agreement may be fixed-term, in which case the end date is specified on the agreement. We will always agree on the fixed term with you in advance.

When is the rent due?

The rent is due on the second day of each month, and the due date cannot be changed. When paying your rent, you must use the reference number we provide you with in order to make sure the payment goes to the right account and is allocated to the right apartment. If there are any exceptional situations regarding the payment of rent, please contact our customer service or the property secretary of your property to agree on any payment arrangements.

How long is the notice period?

The period of notice for rental agreements valid until further notice is one calendar month, if the resident terminates the agreement. The period of notice is calculated from the last day of the calendar month in which the notice was given. For example, the rental agreement of an apartment terminated on 15 March will end on 30 April. A fixed-term rental agreement ends on the end date stated in the agreement without separate notice.